Tracy
Keymaster
Post count: 27

Thank you Kayla for sharing your and your patients experience with us> It astounds me to think about the miscommunication from HCP when saying there is ‘nothing more we can do’ and lack of understanding of what this meant to this patient! Well done on stepping in and having the conversations she needed – that offered her the respect and dignity she deserved! I think your discussion here will gel well with the next course on communication because this will give you the skills and tools to have these same conversations with openess and honesty with a child and their families.