Most of us communicate regularly and assume our natural abilities to do so are sufficient. This is not always the case. George Bernard Shaw famously said: “The single biggest problem in communication is the illusion that it has taken place.”
Good communication should be considered an essential healing tool. Communicating well with the many people you are likely to encounter is essential when providing the best care possible for a child with a life-threatening or life-limiting illness. Poor communication skills can be the cause of unnecessary and sometimes irreparable damage to relationships with patients, their families, with colleagues and with co-workers.
For those working in the medical and health care fields, how well you communicate can be the difference between what is considered good and bad care. When you communicate well a family and child can feel cared for and nurtured, even when their situation feels hopeless. In addition, good communication that extends to colleagues will ensure cooperation and a positive work environment.
We hope that you are excited to learn more. Let’s begin!